Membership Policy

integral part of the Terms & Conditions
Last updated, March 2025

a) Subscription & Access Policy

With your subscripton to ETFMandate (monthly or yearly), you gain access to all member-exclusive content including portfolio updates, transaction journal, investment insights, and newsletters.

Access Timing
Access is granted immediately upon successful payment. If you experience any delay or issues logging in, please contact us, info@etfmandate.com.

Content Ownership & Responsibility
Once you have access to our Services, it’s your responsibility to review and use the content as it fits your investment needs. ETFMandate cannot assess whether and how the content aligns with your investment objectives and risk profile. Anyone making investment decisions based on this content does so entirely at their own responsibility and risk. ETFMandate cannot be held responsible for accidental use, missed insights, content that is not reviewed in time or for any potential losses.

Membership Transfers
Subscriptions are tied to your account and are non-transferable. Sharing login details or distributing content externally is not allowed.

Subscription Expiry
If your subscription lapses, your access to the Members Lounge and all materials will be revoked. To regain access, you’ll need to reactivate your membership. Previously sent newsletters will not be resent.

Reactivation
If you cancel and later resubscribe, access resumes from the date of your new payment. Past insights or missed updates during your inactive period won’t be resent.

Holiday & Weekend Delays
Content is typically updated promptly, but there may be slight delays during weekends, holidays or public holidays. All critical investment updates are prioritized.

b) Cancellation Policy

You can cancel your subscription at any time by logging into your account or by notifying us by info@etfmandate.com. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at info@etfmandate.com.
We reserve the right to cancel your subscription at any time for any reason. If we cancel your access to the services, you will be notified via email. In such a case, there is no refund for a monthly membership. For annual subscription, there is a prorated refund, in case the remaining period should be longer than 10 months.

c) Renewal Policy

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is based on the selected subscription model. The subscription renews either on a monthly or annually basis. Subscribers of a annual membership will receive a reminder email 15 days before the renewal date.

d) Refunds Policy

All sales are final and no refund will be issued. Please be sure to review the membership product description and features, and the FAQs prior to purchasing. If you have any membership-specific questions, please contact us, info@etfmandate.com, before your purchase.

e) Copyright + Licensing Policies

Membership Content:
All content available through your access to our Service - including transaction journal, newsletters, portfolio insights, and strategy explanations - is for personal use only. Redistribution, resale, or public or any kind of sharing is not allowed.

Newsletter Access:
Newsletters and any insights shared via email or download are licensed for individual use. Forwarding, republishing, or adapting the content for other platforms or client projects is not permitted.

Templates & Files (if applicable):
Any supplementary material, tools, or templates shared as part of the membership may be used within your own investment workflow, but may not be shared, sold, or edited for redistribution.

Ownership:
All content is copyrighted to ETFMandate. You do not acquire any ownership rights through purchase or access. ETFMandate retains full rights to all content, data, and analysis shared inside the Members Lounge or via email.

Client Use:
If you are using ETFMandate insights to support client work, attribution is required, and you are not permitted to present the material as your own analysis. You can purchase a corporate license from us, that includes extra tailored services. Please contact us, info@etfmandate.com, for more information.

Use of Member Projects:
Any screenshots or examples of member portfolio outcomes may be used anonymously for demonstration or promotional purposes unless you explicitly request otherwise.

f) Important Notes

Access & Updates
Your membership gives you ongoing access to all our Services and content, including transaction journal, newsletters, and portfolio insights. While updates are made regularly, access does not guarantee future updates if a feature or section is retired.

Subscriptions & Tools
Some material may reference external tools or platforms (e.g. broker interfaces, and charting tools). ETFMandate does not provide access to third-party services, and any required subscriptions or software must be obtained separately.

Currency
All prices are listed in CHF unless stated otherwise.

Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

Third-Party References
Any mention of platforms (e.g. broker names or finance tools) is for reference only. ETFMandate is not affiliated with any third-party platform or provider.

g) Termination

All content on the Services is strictly for personal use only. Any violation of this condition grants us the immediate right to terminate your member access and revoke your membership without prior notice. Furthermore, we reserve the right to impose an administrative penalty fee.

Zurich, 25. March 2025